Acceptable Use Policy

This Acceptable Use Policy ("AUP") applies to every user of the operator.fyi service and to every agent acting on their behalf. It is incorporated by reference into the Terms of Service and read alongside the AI Use Policy. Violating this AUP is a material breach of the Terms.

You may not use the service to:

• Send messages (email, SMS, voice, push, or otherwise) to recipients who have not provided the consent required by applicable law (including the TCPA and CAN-SPAM in the United States and equivalent laws elsewhere).
• Send messages outside the local quiet-hours window required by applicable law for the recipient's location.
• Ignore opt-out signals (STOP, unsubscribe, manual replies indicating refusal) for any channel.
• Use the service to generate or distribute review-platform content that is false, paid-for without disclosure, or otherwise prohibited by the platform's rules.

Operator maintains TCPA compliance tooling and enforces opt-out and quiet-hours checks before every send. Disabling, bypassing, or spoofing those checks is a violation of this AUP.

You may not use the service or the underlying substrate to:

• Violate any applicable law, regulation, or order, including consumer protection, advertising, healthcare, financial, sanctions, and export-control laws.
• Promote, facilitate, or distribute content that is unlawful, defamatory, harassing, discriminatory, sexually exploitative, or that infringes another party's intellectual-property rights.
• Impersonate another business, person, or authority, or misrepresent your relationship with one.
• Misrepresent agent output as the unaided work of a human where disclosure is required by law.
• Interfere with, disrupt, or attempt to gain unauthorized access to any system, account, network, or data (including other Operator customers' brains).

The Operator API and the public substrate are provided under rate limits and use guidelines published in the developer documentation. You may not:

• Scrape, harvest, or otherwise access the substrate, the marketing site, or any API beyond the documented rate limits or in a way that circumvents authentication.
• Resell or redistribute substrate data in bulk without a written agreement with Operator.
• Use automated mechanisms (proxies, rotating accounts, headless browsers) to evade rate limits, quotas, or anti-abuse controls.
• Mirror, framescrape, or rehost operator.fyi content in a way that misrepresents source.

Good-faith security research is welcome. If you discover a vulnerability, report it to operator@operator.fyi before disclosing it publicly. Do not access other customers' data, degrade the service, or violate privacy laws in the course of research. We will not pursue legal action against researchers acting in good faith and in accordance with this paragraph.

Even though Operator agents act autonomously within the limits you configure, you remain responsible for ensuring the work they perform on your behalf complies with this AUP and applicable law. Configuring an agent to do something this AUP prohibits is a violation of this AUP.

To report a violation of this AUP (for example, spam or abusive messages sent through the service, or content that infringes your rights), contact operator@operator.fyi.

We may, depending on severity, warn the account, throttle or pause specific agents, suspend the account, terminate the account, remove content, or report the activity to law enforcement. We will use reasonable judgment to match the response to the violation and, where practical, give the customer an opportunity to cure.

We may update this AUP as new abuse patterns emerge. Material changes will be communicated through the in-product notification surface or by email to your account address before they take effect.